At BNK, we’re committed to making it easy for you to connect with us. Whether you’re a customer needing support, a broker with a query, an investor seeking information, or simply looking to learn more about our products and services, our team is here to help. You can reach us by phone or email and we’ll ensure your request is directed to the right person for a prompt response.

General Enquiries: 1300 265 226 and info@bnk.com.au

Customer Support: 1300 464 465 (Call Centre Support available Mon-Fri 7am-5pm AWST)

New Loan Enquiries: For all new home or business loan enquiries, please contact our specialist team at Better Choice Home Loans on 1300 334 336

Enquiries, New Accounts, Lost or Stolen Cards, Card Fraud
Within Australia: 1300 464 465 (Just phone & listen for options)
Outside Australia: +61 8 6372 2440

Lost / Stolen Visa Debit & Redicard (outside Business Hours):
Australia wide toll free: 1800 648 027
From Overseas: +61 2 8299 9101

Our Postal Address: PO Box 7030, Cloisters Square, Perth WA 6850

Our BSB No:  806 – 043
SWIFT: CUSCAU2SXXX

Perth Head Office
Lvl 14, 191 St Georges Terrace
Perth WA 6000