Joe joins BNK with a wealth of experience in banking and operations, having led large-scale teams and transformational initiatives across Australia, United Kingdom and Austria.

With 25 years experience in the financial services industry,  including key senior leadership roles at ING Bank, FleetPartners, Aviva Insurance and Athena Home Loans, where he has led high-performing teams across mortgage and deposit operations, customer experience, vendor management and 1^st line risk management.

Joe’s leadership style is defined by his passion for coaching, mentoring, and fostering a culture of high performance and engagement. He is a strong advocate for change, continuous improvement, and leveraging technology and process excellence to enhance operational efficiency.