This Website Privacy Policy applies to this website, operated on behalf of BNK Banking Corporation Limited ABN 63 087 651 849 and its related bodies corporate (collectively referred to as we, us, or our). We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This policy explains how we collect, use, disclose, and store personal information when you access and interact with our website. We may update this policy from time to time to reflect changes in legal requirements or our practices.

We may collect personal information directly from you or through your use of our website and services. We only collect personal information that is reasonably necessary for, or directly related to, our business functions and activities.

Examples include:

• Contact details submitted via forms.
• Information provided in any online applications.
• Data collected through cookies and analytics tools.

Sensitive information includes details such as racial or ethnic origin, political opinions, religious beliefs, health information, and criminal records. We do not actively seek to collect sensitive information via our website. However, if you choose to provide such information, it may be captured and stored.

A ‘cookie’ is a small text file placed on your computer by our web page server. We use cookies and similar technologies to enhance your experience and improve website functionality. Cookies may collect information such as:

• Browser type and version.
• IP address.
• Pages visited.
• Date and time of access.

We use cookies for:

• Website performance and analytics.
• Personalisation of content.
• Identification of third-party website access.
• Security purposes.

You can manage cookie preferences through your internet browser settings.

Your IP address is the identifier for your computer when you are using the internet. We may collect your IP address to help diagnose issues and administer our website.

Our website may contain links to third-party websites. If you access third-party websites or services via our website, those providers may collect information about you. We may also collect and have access to that information, as part of our arrangements with those third-parties. If you view our advertisements on a third-party website, cookies or web beacons may be used to collect information, such as the server your computer logged on to, your browser type and the date and time of your visit. If you access our website after viewing our advertisements on a third-party website, information may be collected on how you utilised the website (e.g. which pages you viewed) and whether you completed an online application.

If you submit an online application, we retain and use the information to provide requested financial products and services. You may be able to suspend or save your application, and the information will be stored to allow you to resume your application at a later time. Suspended or saved applications may be accessed and viewed by us.

The security of your information is very important to us. We regularly review developments in security and encryption technologies. We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Unfortunately, no data transmission over the internet is completely secure.  If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted). If we no longer require your personal information, and are legally permitted to do so, we will take reasonable steps to destroy or de-identify it.

We may use your personal information to send you marketing communications. You may opt out at any time by contacting us at info@bnk.com.au. We will not use or disclose sensitive information about you for direct marketing unless you have provided consent to that type of use or disclosure.

We do not routinely disclose personal information collected via cookies to overseas entities.

You have the right to:

• Access your personal information.
• Request corrections.
• Withdraw consent (where applicable).
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

For privacy-related queries, please contact us at:

• Email: info@bnk.com.au
• Phone: 1300 265 226

For further information regarding privacy, please refer to our Privacy Policy.